Store Manager

Responsibilities and Duties

• Responsible for the smooth functioning of the store

• Assist walk-in customers with their purchases & Upsell products

• Ensuring customer satisfaction & a good shopping experience

• Managing counter sales team, motivating them and training them to perform better

• Ensure good display & regular replenishment of goods

• Conduct marketing as well as sales promotional activities for the business development of the store

• Inventory management and stock control

• Manage Store Accounts (Daily & Monthly, Reports)

Key Skills :

Customer Service, Customer Relationship Management, Customer Acquisition, Customer Relations, customer experience, Sales Experience, Negotiation, Communications